Job Description

The opportunity

We’re looking for a Tax Staff with expertise in ServiceNow developer to join the TTT team in Tax SL. This is a fantastic opportunity to be part of a pioneer firm whilst being instrumental in the growth of a new service offering.

Key Functions:

  • Module with ITSM, Custom application, integration, Service Portal, CSM are the recommended.

  • Work as part of an agile team developing, designing, and implementing new application modules, workflows, and catalog requests

  • Build custom applications in ServiceNow by defining custom data tables, user interface and adding business logic

  • Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, Contract management, Resource management, ITFM CMDB, Asset Management, Change Management, Custom Development, etc.

  • Integration with 3rd party application, working experience in scripted REST API, SOAP etc.

  • Must have worked on ServiceNow version upgrade.

  • Experience in developing the Application functionalities using HTML, CSS and Angular JS.

  • Experience in designing and development of UI using ServiceNow.

  • Experience in ServiceNow Widgets, Client-side scripting, Server-side scripting and ITSM modules

  • Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow

  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests

  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations

  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

  • Participate in ongoing production support and end user support

  • Very Strong communication skills, both written and verbal

    • Suggested technical certification

  • ServiceNow admin certification

  • Micro Certifications in ServiceNow concepts are advantageous

  • Hands on day-to-day management of multiple ServiceNow instances, including managing major releases and patches, managing the SDLC release processes and implementing code into the platform to solve ever-changing needs.

  • Minimum 1-3 years of coding, testing and implementing ServiceNow as a technical resource.

  • Proficient using REST Web Service APIs

  • Strong working knowledge of enterprise integration architecture and enterprise application

  • Experience developing workflows, Business Rules, ACLS, Client Scripts, Script Includes, UI Policies, Date Policies, UI Actions, and table extension in ServiceNow.

    • What we offer

    EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

    • EY | Building a better working world 

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