Job Description

Responsibilities

  • Lead the recruitment of qualified home‑based tutors.
  • Design creative, data‑driven recruitment campaigns.
  • Ensure onboarding equips tutors to teach effectively.
  • Analyze recruitment metrics to improve efficiency and retention.
  • Schedule tutors fairly and match them to student demand.
  • Address tutor concerns proactively to maintain high engagement and lesson quality.
  • Implement initiatives to boost satisfaction, retention, and performance.
  • Coach and mentor department managers to maximize performance.
  • Foster collaboration across recruitment, engagement, and quality teams.
  • Implement process improvements for efficiency and impact.
  • Promote a culture of accountability, innovation, and excellence.

Job Requirements

  • Bachelor’s degree in Business Administration, HR, Education, Operations Management, or related field.
  • 5+ years in ESL operati...

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