Job Description
Responsibilities
- Lead the recruitment of qualified home‑based tutors.
- Design creative, data‑driven recruitment campaigns.
- Ensure onboarding equips tutors to teach effectively.
- Analyze recruitment metrics to improve efficiency and retention.
- Schedule tutors fairly and match them to student demand.
- Address tutor concerns proactively to maintain high engagement and lesson quality.
- Implement initiatives to boost satisfaction, retention, and performance.
- Coach and mentor department managers to maximize performance.
- Foster collaboration across recruitment, engagement, and quality teams.
- Implement process improvements for efficiency and impact.
- Promote a culture of accountability, innovation, and excellence.
Job Requirements
- Bachelor’s degree in Business Administration, HR, Education, Operations Management, or related field.
- 5+ years in ESL operati...
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