Underwriter Operations Technician - (English Speaking)

The Underwriting Operations Technician - Offline role provides consistent and efficient end-to-end support for offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch. This includes entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support for project-related tasks, QA, handling internal and external enquiries, and credit control resolution. This role reports directly to the Hub Team Leader.

• Process Management and Customer Service
• Support rules-based branch activities that require language skills and technical ability, utilizing active listening to confirm understanding and address customer needs effectively.
• Book premiums for all lines of business onto business systems within agreed Service Level Agreements (SLAs).
• Prepare required policy documentation within...