Underwriter Operations Technician

Within Chubb Operations Hub for Continental Europe, based in Madrid, you will act as an Operations Technician for our Iberian branches, ensuring the highest standards of quality, service delivery, and accuracy within the operations function. You will review instructions received from the Iberia Underwriting team or brokers, accurately enter premium bookings, and prepare policy documentation. Additionally, you will provide technical and administrative support for the management of the Online SME portfolio across Financial Lines, Casualty, Cyber, and Marine, with potential extension to other Lines of Business (LOBs).

Key responsibilities:

• System Management:
  • Manage user system maintenance within agreed SLAs, including setup, amendments, and access removal, demonstrating attention to detail and operational excellence.
  • Oversee system setup for new products and associated policy documentation/invoice production, ensuring accuracy and adher...