Job Description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Summary:

As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer’s expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.

Responsibilities and Accountabilities:

  • Policy & endorsement issuance

  • File documentation and set-up

  • Review account information for data entry into appropriate systems

  • Order, prepare and/or update reports

  • Processing of various underwriting transactions and requests

  • Correspond with brokers for information at Underwriter’s request

  • Booking/Invoicing

  • Coordinate services with other services units, as needed

    • Required Skills and Abilities:

  • Analytical and problem solving ability

  • Detail-oriented

  • Customer-focused

  • Collaborative and team-oriented

  • Strong communication and organizational skills

    • Education and Experience:

  • Bachelor’s Degree preferred

  • 1+ Year experience in same or related field preferred

    • #LI-Remote

    #LI-AM3

    For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

    $55,300 - $71,910/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

    • January 12, 202614400 Arch Insurance Group Inc.

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