Job Description
Job Description
We are seeking a skilled Unified Capabilities (UC) NOC Technician 3 to join our mission-focused team at Scott Air Force Base, IL. The successful candidate will be responsible for ensuring the maximum availability of critical network systems supporting Department of Defense (DoD) operations. As a UC NOC Technician, you will play a key role in monitoring, troubleshooting, and resolving network issues to ensure that communication networks are functioning at optimal levels for our nation’s security.
Key Responsibilities:
- Incident Management: Create, update, and resolve network issues using the Service Now platform, ensuring clear and efficient communication.
- Network Operations: Execute operations for configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
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