Unit Head

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Business Unit: Information Technology Group

Department:

Main Function:
Strategically oversee the technical operations section ensuring alignment with organizational and unit objectives. Provide comprehensive guidance to the technical operations section in proactively managing incidents and problem tickets, obsolescence and vulnerabilities, implementing enhancements and permanent fixes, planning application and infrastructure patches, scheduling preventive maintenance, managing production releases and coordinating capacity management for seamless technical operations.

Duties and Responsibilities

• Strategically oversee and guide technical operations teams, ensuring alignment with organizational and unit objectives.
• Provide leadership in the comprehensive management of obsolescence, vulnerabilities, enhancements, and per...