Job Description
Requirements
Description and Requirements
Basic Function
The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information.
The key deliverables of the role will include but will not be restricted to the details below:
Essential Functions
Description and Requirements
Basic Function
The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information.
The key deliverables of the role will include but will not be restricted to the details below:
Essential Functions
- Manage teams and ensure SLAs are met.
- Work with supervisors for process deliverables
- Update & maintain day to day Workforce Management
- Excellent communication skills, both verbal and written
- Customer relationship and Stakeholder management
- Good knowledge of MS Office – Excel & PowerPoint
- Preparing, Reporting & Analyzing the scorecards of perform...
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