Job Description

Universe Specialist (

**Job Number:** UNI000068 )

**Description**

+ Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards

+ Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

+ Communicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when needed

+ Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient manner

+ Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness

+ Support the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products

+ Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results

+ Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss

+ Handle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and other

+ Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy

**Qualifications**

+ Bachelor’s Degree

+ Active participation in at least one sporting activity and good knowledge of sporting products as well as of sporting events

+ Proficiency in MS Office

+ Fluency in English

+ Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible

+ Active participation in at least one sporting activity and expert knowledge of sporting events

+ Teamwork: level 3

+ Customer Focus: level 2

+ Driving and Achieving results: level 1

+ Planning and Organizing: level 2

+ Self - Development: level 3

+ Change and Adaptability: level 2

+ Initiative: level 3

**Organization** : Decathlon

**Primary Location** : Jordan-Jordan, City Mall

**Schedule** : Full-time

**Unposting Date** : Ongoing

**Req ID:** UNI000068

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