Job Description
**Scope of Services**_: _UNIX admin responsible for providing SME support for UNIX Infrastructure. He will be a primarily focused be an escalation point across the team for resolving technical issues. The incumbent will be expected to drive project of various nature i.e. Service Impact Assessment, Service Improvement, RCA, Guidance of new service, technical Assistance to other team membersetc. L3 technical experts resolve issues that are typically subtle. L3 engineers participate in management, prioritization, minor enhancements, break fix activities, problem management, stability analysis, etc.
- ** Service Operations**:These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, RHEL, CentOS, OpenStack & AWS). L3 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities. L3 engineers may have root or administrator access to basic systems.
- Support inc...
- ** Service Operations**:These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, RHEL, CentOS, OpenStack & AWS). L3 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities. L3 engineers may have root or administrator access to basic systems.
- Support inc...
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