Urgent Requirement For Service Advisor Fresher

Key ResponsibilitiesCustomer Interaction: Greeting customers and conducting an initial inspection of the product (., checking a car for dents or an electronic device for physical damage).Job Card Creation: Writing clear and accurate Service Orders or Job Cards so technicians know exactly what to fix.Cost Estimation: Calculating the cost of parts and labor and getting the customer-s approval before starting the work.Technical Translation: Explaining complex technical problems to customers in simple, non-technical language.Status Updates: Keeping the customer informed about the progress of their repair via phone or email.Upselling: Suggesting additional necessary maintenance or accessories (., While we are fixing the PCB, would you like to upgrade the housing for better heat dissipation?).Final Handover: Explaining the final invoice to the customer and ensuring they are satisfied with the work done. Required SkillsCommunication: Strong verbal skills to handle both happy and frustrated cu...