Job Description

Overview

US Client Excellence Coordinator - Admin/Billing
Location: IT Park, Cebu City
Shift: 9:00 PM - 6:00 AM, Mondays to Fridays
Arrangement: On-site

UNLOCK YOUR POTENTIAL AT TOA GLOBAL! TOA Global is committed to helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, and the Philippines, we empower accounting professionals by providing world-class opportunities and support.

Responsibilities

  • Accounts Receivable / Billing support: Email, text, and call past due clients to collect payments; reschedule failed payments in our system; take payments over the phone and process said payments; file Power of Attorney Revocation forms; set up payment schedules for new clients.
  • Client Communication & Support: Build rapport with clients via phone, email, text, and website chat using professional, friendly, and scripted respons...

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