US Custody

About The Job

• We are seeking a skilled professional to join our team and contribute to system enhancements, technical testing, and production delivery. The ideal candidate will combine technical expertise with strong analytical and problem-solving skills to drive improvements and ensure smooth operations in a fast-paced global environment

Your Main Activities Are

• Requirement Gathering & Change Management
• Collect and document technical requirements for system enhancements
• Participate in the change request process for technical and functional updates
• Testing & Delivery
• Collaborate on technical testing to ensure smooth production delivery
• Launch and monitor initiatives, ensuring timely follow-up
• Issue Resolution & Process Optimization
• Perform Level 3 support, analyzing reported issues, and identifying solutions or workarounds to minimize impact
• Ensure resolution and follow-up w...