Job Description
Job Description
The Trainer will be responsible for designing, developing, and delivering comprehensive training programmes focused on US mortgage processes, specifically Originations and Underwriting. This role requires strong leadership, facilitation skills, and deep domain expertise to ensure associates are equipped to perform effectively and in compliance with regulatory standards.
Responsibilities
Training Needs Assessment:
- Conduct thorough analysis of training requirements based on business objectives, performance gaps, and regulatory changes.
- Identify knowledge and skill gaps within the mortgage team.
- Develop and implement a training plan to address identified needs.
- Develop training materials, including presentations, software demos, and job guides.
- Ensure that new hires (both experienced and inexperienced) can contribute productively and efficiently immediately after training.
Curriculum Development:
- Design engaging training materials (presentations, manuals, workbooks, online modules).
- Create role-specific programmes for loan officers, underwriters, and processors.
- Ensure content aligns with industry best practices and compliance standards.
Training Delivery:
- Facilitate interactive sessions via classroom, virtual platforms, and webinars.
- Provide ongoing coaching and support to trainees for knowledge retention.
Performance Evaluation:
- Develop and administer assessments to measure training effectiveness.
- Track KPIs and provide feedback for continuous improvement.
Stakeholder Management:
- Build strong relationships with key stakeholders, including business leaders, department heads, and employees.
- Collaborate with subject matter experts to develop accurate and relevant training content.
- Communicate effectively with all levels of the organization regarding training initiatives.
Requirements
- Bachelor's degree in education.
- Candidate should have at least one year as on paper team lead currently.
- Proven experience in training and development, with a focus on the mortgage industry.
- Strong understanding of mortgage products, processes, and regulations.
- Excellent facilitation skills.
- Strong interpersonal and communication skills.
- Ability to manage multiple projects and deadlines.
- Leadership and team management experience.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to work in any shift.
- Willingness to work from Office
Work Location: Mumbai, Hyderabad, Chennai.
Notice Period: 0-60days
The Trainer will be responsible for designing, developing, and delivering comprehensive training programmes focused on US mortgage processes, specifically Originations and Underwriting. This role requires strong leadership, facilitation skills, and deep domain expertise to ensure associates are equipped to perform effectively and in compliance with regulatory standards.
Responsibilities
Training Needs Assessment:
- Conduct thorough analysis of training requirements based on business objectives, performance gaps, and regulatory changes.
- Identify knowledge and skill gaps within the mortgage team.
- Develop and implement a training plan to address identified needs.
- Develop training materials, including presentations, software demos, and job guides.
- Ensure that new hires (both experienced and inexperienced) can contribute productively and efficiently immediately after training.
Curriculum Development:
- Design engaging training materials (presentations, manuals, workbooks, online modules).
- Create role-specific programmes for loan officers, underwriters, and processors.
- Ensure content aligns with industry best practices and compliance standards.
Training Delivery:
- Facilitate interactive sessions via classroom, virtual platforms, and webinars.
- Provide ongoing coaching and support to trainees for knowledge retention.
Performance Evaluation:
- Develop and administer assessments to measure training effectiveness.
- Track KPIs and provide feedback for continuous improvement.
Stakeholder Management:
- Build strong relationships with key stakeholders, including business leaders, department heads, and employees.
- Collaborate with subject matter experts to develop accurate and relevant training content.
- Communicate effectively with all levels of the organization regarding training initiatives.
Requirements
- Bachelor's degree in education.
- Candidate should have at least one year as on paper team lead currently.
- Proven experience in training and development, with a focus on the mortgage industry.
- Strong understanding of mortgage products, processes, and regulations.
- Excellent facilitation skills.
- Strong interpersonal and communication skills.
- Ability to manage multiple projects and deadlines.
- Leadership and team management experience.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to work in any shift.
- Willingness to work from Office
Work Location: Mumbai, Hyderabad, Chennai.
Notice Period: 0-60days
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