US Mortgage Underwriting Trainer

Job Description

The Trainer will be responsible for designing, developing, and delivering comprehensive training programmes focused on US mortgage processes, specifically Originations and Underwriting . This role requires strong leadership, facilitation skills, and deep domain expertise to ensure associates are equipped to perform effectively and in compliance with regulatory standards.

Responsibilities

Training Needs Assessment:

• Conduct thorough analysis of training requirements based on business objectives, performance gaps, and regulatory changes.
• Identify knowledge and skill gaps within the mortgage team.
• Develop and implement a training plan to address identified needs.
• Develop training materials, including presentations, software demos, and job guides.
• Ensure that new hires (both experienced and inexperienced) can contribute productively and efficiently immediately after training.

Curriculum Development:

• Design engaging training materials (presentations, manuals, workbooks, online modules).
• Create role-specific programmes for loan officers, underwriters, and processors.
• Ensure content aligns with industry best practices and compliance standards.

Training Delivery:

• Facilitate interactive sessions via classroom, virtual platforms, and webinars.
• Provide ongoing coaching and support to trainees for knowledge retention.

Performance Evaluation:

• Develop and administer assessments to measure training effectiveness.
• Track KPIs and provide feedback for continuous improvement.

Stakeholder Management:

• Build strong relationships with key stakeholders, including business leaders, department heads, and employees.
• Collaborate with subject matter experts to develop accurate and relevant training content.
• Communicate effectively with all levels of the organization regarding training initiatives.

Requirements

• Bachelor's degree in education.
• Candidate should have at least one year as on paper team lead currently.
• Proven experience in training and development, with a focus on the mortgage industry.
• Strong understanding of mortgage products, processes, and regulations.
• Excellent facilitation skills.
• Strong interpersonal and communication skills .
• Ability to manage multiple projects and deadlines.
• Leadership and team management experience.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to work in any shift.
• Willingness to work from Office

Work Location: Mumbai, Hyderabad, Chennai.

Notice Period: 0-60days