US Technical Customer Success Manager (B2B SaaS)

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a leading B2B SaaS provider for the self-storage industry, serving clients in over 30 countries. They specialize in automating operations for self-storage businesses, including bookings, payments, and inventory management. Their customizable platform helps businesses streamline operations, improve efficiency, and enhance the customer experience. Operating remotely, their global team delivers flexible, results-driven solutions to help clients scale and succeed.

About the Role

The Customer Success Specialist (SaaS) is a critical customer-facing role responsible for ensuring successful onboarding, adoption, and ongoing support of our ...