Job Description

Responsibilities

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  • Support & Access Management: Serve as a Level 3 escalation point for the IT Help Desk, assisting with complex access-related issues and requests.

  • Account Lifecycle Management: Manage account creation, modifications, and permissions for network, file, email, and print systems. Provide account repair and rights management.

  • Access Control & Security: Ensure that only authorized users have access to sensitive systems and data, conducting regular audits and disabling inactive accounts.

  • System Administration: Configure and maintain identity and access management tools such as Active Directory and Single Sign-On (SSO) . Create and modify Group Policies as needed to enforce security and access protocols.

  • Banking Software Access (Nice to have/not required): Oversee user access to banking software, including...

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