Job Description
**Summary**
This role provides strategic and tactical design leadership for two of Cigna’s highest‑priority digital initiatives: Clearity (Find Care Modernization Project) & Coverage/Cost Transformation
**Responsiblities**
+ Leads experience strategy, workflows and design governance for products deemed critical by Health Plan leadership
+ Ensures continuity and quality during accelerated roadmap delivery
+ Lead the design of Cigna’s #1 call‑driver experience; Coverage & Cost Transformation: Directly supports an estimated $43M in annual operational savings through improved digital self‑service and reduced claims confusion
+ Tail-Off Clearity Project (Find Care Modernization)
+ Provides senior‑level UX expertise, aligns product/engineering/business stakeholders, and ensures designs meet accessibility, compliance, and design‑system standards
+ Maintains continuity and institutional knowledge across Clearity and Coverage & Cost workstreams
This role provides strategic and tactical design leadership for two of Cigna’s highest‑priority digital initiatives: Clearity (Find Care Modernization Project) & Coverage/Cost Transformation
**Responsiblities**
+ Leads experience strategy, workflows and design governance for products deemed critical by Health Plan leadership
+ Ensures continuity and quality during accelerated roadmap delivery
+ Lead the design of Cigna’s #1 call‑driver experience; Coverage & Cost Transformation: Directly supports an estimated $43M in annual operational savings through improved digital self‑service and reduced claims confusion
+ Tail-Off Clearity Project (Find Care Modernization)
+ Provides senior‑level UX expertise, aligns product/engineering/business stakeholders, and ensures designs meet accessibility, compliance, and design‑system standards
+ Maintains continuity and institutional knowledge across Clearity and Coverage & Cost workstreams
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