User Experience Engagement Lead

Overview

The User Experience Engagement Lead is responsible for understanding, measuring, and improving the end-to-end colleague experience across all Workplace Technology domains - Endpoint, Productivity, Identity & Access Management (IDAM), Hardware, and Collaboration. This role acts as the voice of the user within the technology organisation, ensuring that services are intuitive, accessible, and continuously improving. Through structured engagement, insight gathering, and targeted communication, the User Experience Engagement Lead helps each domain shape services that meet real user needs and drive adoption, satisfaction, and productivity.

Location & Contract Details

The location of the role is Reading (hybrid working).

The duration of the contract is 7 months.

The pay rate on offer is £500 - £535 per day (via Umbrella - inside IR35).

Candidates must be SC cleared, or be willing and eligi...