User Experience (UX) Analyst

Job title: User Experience (UX) Analyst

You are responsible for the product design for financial software applications. In the early stages of a project you collaborate with the product manager to analyse user/customer needs/wants and use this knowledge in defining useful product features. You then work with a team of UX experts to design usable and efficient application front-ends and GUIs. You facilitate usability tests, internal workshops and review sessions to refine designs and specifications. You collaborate with IT delivery teams to ensure that product designs and specifications are implementable and correctly interpreted.

Key Activities

• User needs analysis including preparing and conducting user interviews, contextual inquiries and user workshops.
• Creating, documenting and maintaining user personas.
• Task and activities analysis. Creating storyboards, user journeys, flow diagrams.
• Conceptual modelling, informa...