Job Description
POSITION: Usher Supervisor
LOCATION: Saenger Theatre, Pensacola, FL
REPORTS TO: Front of House Manager
FLSA STATUS: Hourly, part-time, non-exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties and responsibilities may be assigned.
* Maintain sufficient supervision over volunteer ushers performing their assigned responsibilities
* Oversee and coordinate program disbursement
* Ensure the safety of patrons and staff through the proper implementation an enforcement of emergency procedures
* Patrol the facility to report and respond to customer service and operations situations that require attention
* Assist staff with resolving customer service situations
QUALIFICATIONS
* Excellent customer service and interpersonal skills
* Strong problem solving and analytical skills
* Excellent verbal and written communication skills
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LOCATION: Saenger Theatre, Pensacola, FL
REPORTS TO: Front of House Manager
FLSA STATUS: Hourly, part-time, non-exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties and responsibilities may be assigned.
* Maintain sufficient supervision over volunteer ushers performing their assigned responsibilities
* Oversee and coordinate program disbursement
* Ensure the safety of patrons and staff through the proper implementation an enforcement of emergency procedures
* Patrol the facility to report and respond to customer service and operations situations that require attention
* Assist staff with resolving customer service situations
QUALIFICATIONS
* Excellent customer service and interpersonal skills
* Strong problem solving and analytical skills
* Excellent verbal and written communication skills
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