Job Description
POSITION: Usher/Ticket Taker
DEPARTMENT: Guest Services
REPORTS TO: Front of House Manager
FLSA STATUS: Non-Exempt
Summary
The primary responsibility of this position is to help create a positive event experience for all guests at the Stranahan Theater by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Stranahan Theater to maintain a superior level of customer service.
Essential Duties and Responsibilities
+ Ushers generally work one of two positions as directed by management: Ticket Taker or Section Attendant.
+ Enthusiastically greet guests and provide event information.
+ Escort guests to their sections/seats, frequently when the theater is dark.
+ Enforce facility policies (i.e., no smoking, no re-entry) by monitoring doors and sections....
DEPARTMENT: Guest Services
REPORTS TO: Front of House Manager
FLSA STATUS: Non-Exempt
Summary
The primary responsibility of this position is to help create a positive event experience for all guests at the Stranahan Theater by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Stranahan Theater to maintain a superior level of customer service.
Essential Duties and Responsibilities
+ Ushers generally work one of two positions as directed by management: Ticket Taker or Section Attendant.
+ Enthusiastically greet guests and provide event information.
+ Escort guests to their sections/seats, frequently when the theater is dark.
+ Enforce facility policies (i.e., no smoking, no re-entry) by monitoring doors and sections....
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