UX CX Lead

Job Title: UX CX Lead

Location: Warwick (hybrid)

Pay: £ per day inside umbrella

Duration: 12 months

Are you passionate about designing exceptional customer experiences? Are you driven to create seamless and efficient digital platforms and products? If so, our client is seeking a talented Customer Experience Lead to join their team. As a Customer Experience Lead , you will play a crucial role in enhancing our client's connections process and ensuring a customer-focused approach. Join an organisation that is dedicated to moving towards a zero-carbon electricity system and making a lasting impact on the future of Great Britain.

Key Responsibilities:

Gather and analyse user data using a variety of research tools and techniques to derive actionable insights and recommendations for the connections process.

Plan and execute user...