Job Description

Skills Required:

  • Service Delivery and Service Design
  • Value Stream Mapping (VSM)
  • Project Management
  • Communication Skills
  • Analytical Thinking
  • Problem Solving
  • Team Collaboration
  • Adaptability
  • Technical Knowledge
  • Time Management

HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Description:

The ideal candidate will bring to the team the following:

  • Service Design tools and tactics (critical), specifically have the proven ability to plan, lead and facilitate Value Stream Mapping (VSM) and service blueprinting activities.
  • Facilitation and influence – capable of liaising effectively across different groups with competing priorities.
  • In-person collaborator – should be able to get into the office/meet stakeholders for in-person workshops, rese...

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