UX Research Manager

Who We Are

AnswerLab is a leading independent user-experience (UX) research firm founded in 2004, helping enterprise product teams scale user research and turn customer insights into measurable product and business outcomes. The company serves major global clients and offers services across usability testing, accessibility, research ops, and multi-phase programs that support product strategy and digital transformation. AnswerLab has an established presence in San Francisco and New York and secured a strategic growth investment from Shamrock Capital in 2022. 

Job Purpose

As a Research Manager, you will lead a globally distributed community of UX researchers based across countries such as India, Switzerland, and Korea, partnering with a variety of stakeholder teams within a major tech client. Topics may include emerging technologies, broad usage trends among segments, data security/privacy, new product development, and much more. The ideal candidate will be a U...