UX Researcher

Job Title: UX Researcher

Job ID: 85317

Location: Toronto, Ontario

What you will be doing:

• Strategic Research Leadership: Act as the primary research consultant for five distinct digital squads (including Mobile, Web, Theatrical Connect, and Ticketing).
• End-to-End Methodology: Design and execute a mix of moderated, iterative, generative, and evaluative research. You will be responsible for creating comprehensive test plans that answer critical design questions.
• Guerrilla & Field Testing: Conduct in-person guerrilla testing at our theater and entertainment locations to capture real-world guest behaviors and feedback.
• Mentorship & Upskilling: Share your expertise with intermediate researchers and designers, helping them refine their research skills and build their own testing methodologies.
• Actionable Guest Insights: “Dig in” to find deep guest insights and translate them into valua...