Job Description
Summary
The UX Tools Program Manager will lead end-to-end planning, delivery, and continuous improvement of internal tools and platforms that enable UX research and design teams to work efficiently. This role combines strategic program management with hands-on coordination, balancing program execution, stakeholder alignment, vendor and partner coordination, and a strong focus on user experience and measurable outcomes. The role translates needs into roadmaps, streamlines workflows, coordinates day-to-day tool operations, and ensures the UX tools ecosystem is reliable, scalable, secure, and adopted across the organization.
Responsibilities Strategic Program Management - Drive the program lifecycle for internal tools from discovery and requirements through launch, adoption, and ongoing optimization - Build and maintain a multi-quarter roadmap aligned with business priorities, user needs, and technical constraints; communicate progr...
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