Vacation Advisor

Train in office with future work from home opportunities possible

Job Summary

• Introduce and promote the Hyatt Vacation Club brands to reserve dates for vacation ownership preview packages over the phone.
• Answer questions about vacation destinations and resort facilities and services.
• This job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not available.
• Vacation Advisor associates at the call center promote accommodation upgrades and extra nights to drive additional revenue when available.
• Clearly explain the requirements for purchasing a preview package and attending a vacation ownership sales presentation.
• Verify individuals or couples meet the eligibility requirements.  
• Vacation Advisors leverage guest loyalty to the company brands and to persuade callers to purchase the vacation ownership preview package.
• Confidently ask...