Job Description

Position Objective

The Front Drive staff play a critical role in the arrival and departure experience. As the first point of contact for hotel guests and patrons, the Valet Attendant sets the tone for the entire visit. Working within the Guest Services Department, this position ensures seamless, welcoming, and professional front-of-house experience.

Essential Job Functions

  • Greeting and assist all arriving and departing guests, including valet parking, group transportation, driving directions, and general guest requests
  • Offer assistance to guests arriving by foot, bicycle, or vehicle
  • Retrieve guest and patron vehicles promptly and safely
  • Coordinate with the front drive and guest services team to ensure smooth operations
  • Transport guests safely within a 2-mile radius of the hotel and, on special occasions, to and from the airport
  • Assist guests with luggage and address any questions or concerns during transportati...

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