Value Added Services (VAS) Program Manager, Delivery Experience, Payments, and Value Added Services

Job Summary

At Amazon our aim is to be the most customer‑centric company on earth. Our customers experience is influenced significantly by how we fulfill and deliver orders. The DSP Value Added Services (VAS) team is part of our last mile organization that designs, launches, and manages a suite of services and vendors that enable our delivery partners (DSPs).

Responsibilities

The VAS PM will be a single‑threaded leader responsible for overseeing vendor relationships on products that simplify the DSP and Delivery Associate experience.

You will be the voice of the Delivery Service Partners and the VAS providers; your insights will guide the priorities for the team.

Collaborate with stakeholders across procurement, finance, and other functions to support adoption and customer satisfaction of our Value Added Services.

Develop and oversee mechanisms to evaluate health and ensure the products are fit for purpose through direct engagement wi...