Valuer Support Coordinator

Job Purpose

• To provide the Valuation team and clients and customers effective support and efficient & accurate processing and registering of valuation requests within required timeframes and to quality standards.

Key Responsibilities

Process and register incoming valuations for all WBP locations, ensuring they are delivered within required timeframes and to quality standards.

• Process valuation jobs in a timely and efficient manner within required timeframes and to required quality standards
• Check valuations and email status reports to clients;
• Ensure all client issues & queries are dealt with in a timely and efficient manner, providing a positive customer experience
• Monitor turnaround times on Valuer Reports, following up where necessary, to ensure client needs are met within required timeframes and to quality standards;
• Maintain internal systems to ensure job status & comments are upd...