Job Description
We are currently seeking a Van Driver to join DHL eCommerce Malaysia!
The Van Driver will be responsible to Sort, deliver shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
Essential Duties and Responsibilities
Customer Management
- Attend to customer need at all times in a professional, friendly and courteous manner.
- Shipment Delivery is to meet RDD
- Provide timely customer feedback to Supervisor
- Follow up on all customer enquires
- Direct Customer to the right DHL department when further information are required
- Inform Supervisors on all service related issues
- Be accountable and honest and meet performance expectation
- To provide suggestion to improve operation efficiencies or business need
- To be able to meet special delivery
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