Job Description

*Description*
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Key Responsibilities:
* VDI Systems Engineer (Systems Engineer-level position)
* Designs and defines system architecture for new or existing computer systems
* Processes escalated user issues from service desk/desktop support teams
* Demonstrates high responsiveness for technology issues, security compliance, and SLA attainment
* Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events
* Develops software configuration management standards and performs d...

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