Vendor Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking a Vendor Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise and the analytical capability to validate, interpret, and act on data to enable better decisions and drive change at scale.

This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional PODs, significant strategic oversight, cross-functional leadership, and sharp analytical judgment.

What You’ll Do

• Vendor Strategy & Governance, Analytics & Decision Enablemen...