Job Description
The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to external clients.
We're currently looking for a high caliber professional to join our team as **Vice** **President, Client Service Senior Manager, Operations** based in **Tokyo** .
**In this role, you're expected to:**
+ Manage and lead one or more teams within Investor Services Operations, focusing on providing the best client services, and complex issue resolution for institutional clients.
+ Evaluate team performance, provide recommendations for helping their career growth (including hiring and terminations), and manage staffing to meet operational needs and bud...
We're currently looking for a high caliber professional to join our team as **Vice** **President, Client Service Senior Manager, Operations** based in **Tokyo** .
**In this role, you're expected to:**
+ Manage and lead one or more teams within Investor Services Operations, focusing on providing the best client services, and complex issue resolution for institutional clients.
+ Evaluate team performance, provide recommendations for helping their career growth (including hiring and terminations), and manage staffing to meet operational needs and bud...
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