Job Description
Key Responsibilities:
- Conduct live video calls with customers for KYC verification
- Verify identity documents and match them with the customer on video
- Ensure compliance with RBI and internal KYC guidelines
- Address customer Queries Professionally
- Deliver excellent customer service and assist customers with onboarding queries
Please note -
- Incumbent will be hired on Bank’s (SBM) payroll
- Incumbent should be ready to work in 9-hour Rotational shift, between 8am and midnight
- 1 Rotational off will be provided on rotational basis between Monday-Sunday
Qualifications
- Bachelor’s degree in any field (mandatory)
- Experience and other requirements
- Up to 1yr Previous experience in a VKYC/customer service or KYC- related role.
- Familiarity with banking Process
- Immediate Joining is preferred
- Strong communication skills in -English & Hindi is must with regional language is preferable
- Comfortable using digital tools and vide...
- Conduct live video calls with customers for KYC verification
- Verify identity documents and match them with the customer on video
- Ensure compliance with RBI and internal KYC guidelines
- Address customer Queries Professionally
- Deliver excellent customer service and assist customers with onboarding queries
Please note -
- Incumbent will be hired on Bank’s (SBM) payroll
- Incumbent should be ready to work in 9-hour Rotational shift, between 8am and midnight
- 1 Rotational off will be provided on rotational basis between Monday-Sunday
Qualifications
- Bachelor’s degree in any field (mandatory)
- Experience and other requirements
- Up to 1yr Previous experience in a VKYC/customer service or KYC- related role.
- Familiarity with banking Process
- Immediate Joining is preferred
- Strong communication skills in -English & Hindi is must with regional language is preferable
- Comfortable using digital tools and vide...
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