Job Description
We're looking for a highly reliable, organized, and tech-savvy Operations & Admin Support Specialist to help keep our business running smoothly. This role is part of our core operations team and focuses on client communication, task management, CRM upkeep, and day-to-day coordination across the company.
If you're someone who takes ownership, communicates clearly, and consistently delivers solid work, you'll fit well here.
What You'll Handle:
Daily Operations & Admin Support
- Keep tasks, deadlines, and follow-ups organized so nothing slips
- Communicate with clients to collect missing information, clarify details, and provide simple support
- Relay leads, updates, and key information to the sales team
- Review documents, content, or client submissions for clarity and accuracy
- Maintain structure across projects, folders, naming conventions, and documentation
CRM & Systems (GHL experience is a strong plus)
- Update and maintain CRM records, pipelines, and statuses
- Support quality assurance for lead flow and client activity
- Assist with automations, workflows, and simple setup inside GHL
- Help troubleshoot or escalate technical issues when needed
- Use tools like Zapier, Make, or AI tools (preferred but not required)
What Makes You a Good Fit
- You are accountable, consistent, and not a "bare minimum" worker
- You're organized, detail oriented, and able to manage moving pieces
- You're comfortable with CRMs (GHL preferred) and digital tools
- You communicate clearly in English (written and spoken)
- You're tech savvy and willing to learn new systems
- You can work independently in a remote environment without reminders
- You take pride in producing work that is clean and accurate
Requirements
- 2+ years in admin support, operations, VA, EA, client coordination, or similar
- CRM experience (GHL is a major plus but not required at expert level)
- Strong English communication skills
- Reliable internet and consistent availability during agreed-upon hours
- High level of reliability and follow-through
Nice to Have
- Experience in digital marketing, sales support, or client-facing roles
- Familiarity with GHL automations, triggers, and workflows
- AI tool familiarity
- Ability to create or follow SOPs
- QA or data-cleaning experience
What We Offer
- Long-term role with a stable, US-based company
- A clear workload and structured expectations
- Opportunities to grow into operations, systems, or automation roles
- A remote-first culture designed for focused, dependable professionals
How to Apply
Send the following:
- Your CV or resume
- A short intro about yourself
Job Type: Full-time
Pay: $10, $21,190.00 per month
Work Location: Remote
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