Job Description

Job Title:

Remote Support Professional


About the Role :



  •   As a Remote Support Specialist, you will provide exceptional technical assistance to our clients from the comfort of your own home. Your primary responsibilities include reviewing and updating support tickets for efficient tracking.

  •   You will be required to troubleshoot complex technical issues, document resolution steps, and communicate effectively with customers to address their needs.

  •   Additionally, you will contribute to creating and improving knowledge base materials, stay up-to-date with company tools and services, and maintain accurate records.

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