Virtual Operations Director

Overview

The Virtual Operations Director role is responsible for all telehealth practice operations including strategy implementation and execution, policy / playbook adherence of the CD’s and clinicians, as well as successful P&L management such that the practice meets or exceeds its budgeted goals. This key leadership position leads a team of CD’s and clinicians who drive optimal patient outcomes, financial metrics and employee engagement. They leverage the DD & CD playbooks to achieve these goals but given the varying nature and consistent change of the virtual practice, this role requires creative and agile leadership that skillfully navigates ambiguity. The role partners closely with cross-functional stakeholders such as AMT, HR, Finance, Compliance, Credentialing, Payor Relations, RCM, Clinical Operations and the Virtual Product Development Team. They serve as a primary point of contact for corporate and field leadership to facilitate improved access and care del...