Job Description

Responsibilities:

 Process all passport and visa forms received on a daily basis


.· Check all details and print off relevant forms required to complete the

  • Process for the embassy. Acknowledge and scan and log all passports received

    • .· Run reports within the system for operations and finance to assist with the

  • Visa process. Return passports via the postal system on a daily basis, package visa

  • Documents for special delivery. Work as part of the operations team to take calls on the visa line to help

  • With enquiries from both travel agents and direct customers. Assist with phone calls and emails from client

  • Amending/Cancelling existing bookings

  • To undertake any reasonable task that may be required by the Operations

  • Manager or any of the senior management team. Working Saturdays on a rota basis along with the other team members

  • Honesty and reliability are key to t...

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