Visitor Experience Manager, NATIONAL TRUST

Overview

We’re looking for a Visitor Experience Manager to lead the development and delivery of inclusive, audience-led experiences. This is a key leadership role, shaping the visitor journey and ensuring every visit is welcoming, memorable and meaningful. This exciting role is to develop and deliver exceptional visitor experiences at the three places that form part of the County Down Property Group: Mount Stewart, Castle Ward and Rowallane Garden. All are unique and together represent significant cultural, natural and built heritage in Northern Ireland. We are ambitious to grow our audiences, welcome more visitors, connect them with our places and cause, and invest more in conservation work across our sites.

This role is diverse, fast-paced and fulfilling. You’ll drive visitor satisfaction, create engaging and innovative experiences, and deepen audience connections to these special places. This is a leadership role that will collaborate with a dynamic team to c...