Job Description

A leading technology company in Kuala Lumpur is seeking a Voice of Customer (VOC) Specialist for its Fresh Graduate Program. This role involves collecting and analyzing customer feedback to improve services, monitoring escalated cases, and collaborating with internal teams to enhance product quality. Ideal candidates will possess a Bachelor's Degree in Business Studies or Business Analytics, with strong Microsoft Office skills and a passion for customer insights. Join us to make a significant impact on customer experience!
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