Job Description

A leading gaming and lottery organization in Toronto is looking for a Voice of Customer Program Manager. This role will oversee the design and management of the VoC program, focusing on customer insights and satisfaction improvement. The ideal candidate will have over 3 years of experience in managing VoC programs and a strong background in customer experience metrics. This position offers comprehensive benefits and requires full onsite work. Join this team to contribute to enhancing customer experiences across the enterprise.
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