Job Description

A prominent lottery and gaming organization in Canada seeks a passionate VoC Program Manager. This key role will be responsible for managing a best-in-class Voice of Customer program. The successful candidate will lead the development of customer feedback systems, collaborate across departments to drive customer satisfaction initiatives, and monitor key CX metrics. Ideal candidates will have strong CX strategy knowledge and a background in research methodology, complemented by hands-on experience with customer experience management platforms.
#J-18808-Ljbffr

Apply for this Position

Ready to join WelcometoSSM? Click the button below to submit your application.

Submit Application