Job Description

Position: QA Engineer – GenAI / VoiceAI / IVR

Experience: 4–8 Years

Location: Noida

Employment: Full-time | Immediate Joiners Preferred

Role Summary:

Responsible for testing and assuring quality of GenAI, VoiceAI, Telephony, and IVR systems, ensuring reliable, secure, and high-performing conversational AI solutions.

Key Responsibilities:

  • Test GenAI/LLM responses, prompts, and AI guardrails
  • Perform VoiceAI, ASR/TTS, IVR, and telephony (SIP, call flows) testing
  • Execute functional, integration, and automation testing
  • Analyze logs, APIs, and backend systems to ensure end-to-end quality

Required Skills:

  • 4–8 years QA experience
  • GenAI / LLM testing, VoiceAI & IVR testing
  • Telephony, SIP, CCaaS platforms
  • API testing (Postman/REST) & automatio...

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