Voice Support Associates

Profile- Sr. Process Associate (Voice Agents)

Location: Mansarovar, Jaipur

Monthly Salary (Rs.): 25,000-35,000 CTC

Working Days: 6 Days a Week

Working Hours Per Day: Rotational Shifts

Shift Timings:

Morning Shift- 06:00AM to 02.30 PM

Noon Shift- 01:45 PM to 10:30 PM

Night Shift- 09:45 PM to 06:30 AM

Selected candidates enjoy a balanced work-life schedule with shift rotations every 2 months, ensuring that 66.67% of their shifts will be during daylight hours.

Roles and Responsibilities:

The selected candidate will be responsible for providing professional live voice support and chat support in English, in inbound and outbound settings. Responsibilities include providing accurate information, resolving issues efficiently, maintaining a professional tone, updating customer records, and ensuring high customer satisfaction. The role may involve sales,...