Voice Team (Mandarin Speaker)

The Role:

(WFH -Employees will work from home after 3 months of onboarding)

Location: Kuala Lumpur Sentral Malaysia. 

total Salary : RM4,100

(Basic RM 3,300 + RM 500 Shift Allowance + KPI RM300

Project: Taiwan market

Function: Live Operations

Benefit: 19 days annual leave, 14 days MC.

Joining date: 11th August 2025

Headcount: 34

Shift: 24/7 Rotational shift

Education: SPM holder and above

Work set up: Work from home policy - Employees may work from home after onboard 3 months,

Double pay for public holidays.

ROLE POSITIONING AND OBJECTIVES   

Service Executive (SE) is responsible for answering incoming transactions, solving order related problems and providing quality service that exceeds customer’s expectation via chats. An SE is required to represent the organisation appropriately to all customers and partners.

WHAT YOU WILL O...