Job Description

Overview

A leading telecommunications company seeks a Level 2 VoIP Engineer located in Australia. The role involves delivering advanced technical support for VoIP services across corporate and SMB customers, acting as a key escalation point in the Voice Operations team.

Responsibilities

  • Provide advanced technical support for VoIP services across corporate and SMB customers.
  • Serve as a key escalation point within the Voice Operations team.

Qualifications

  • Tertiary qualification in IT or telecommunications.
  • At least 4 years of relevant experience.
  • Strong skills in SIP protocols and Microsoft Teams Direct Routing.

Environment

Work in a diverse and inclusive environment that values individual perspectives.

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