Voip Engineer

Job Summary

We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work independently in a fast-paced environment.

Required Skills & Qualifications

5+ years of experience as a Telephony Engineer or in a similar role.

Strong hands-on experience with Vonage telephony systems (Vonage Business, Vonage Communications APIs, or Contact Center solutions).

Proficiency in one or more backend programming languages such as Java, C# or Python.

Strong understanding of RESTful API design and development, webhooks and asynchronous processing.

Solid understanding of VoIP technologies, SIP, RTP, PBX, and call routing concepts.

Experience with cloud-based telephony and unified communication platforms.

Excellent verbal and written communication skills.

Proven ability to work independently with minimal supervision.

Strong analytical and troubleshooting skills.